Flexibility has become the pandemic watchword for businesses, says Kimberley Dizes, digital marketing manager at Engage Hub.
Timeline
2020
August
- 26.
July
- 13. To eliminate data-related challenges, companies need to track customer journeys in real-time and access a central source of all related data.
May
- 4. Business can capitalise on the current conversational trend, says Karen Waters, product director at Engage Hub.
March
- 31. Consult with employees to understand internal processes from a front-line perspective, says Karen Waters, product director at Engage Hub.