CX
United Telecoms guide to SA's omnichannel contact centres
Key components of an omnichannel contact centre include a unified dashboard, intelligent routing and CRM integration.
Telecoms
Ten key features of Call Cabinet: AI-powered call analytics
Call Cabinet's Atmos call recording platform ensures compliance, provides universal storage options and captures calls securely on cellular networks.
Enterprise Solutions
United Business Solutions now providing Canon eService on large format printers
United Business Solutions now offers their wide format printer clients Canon’s eService large format printer maintenance software.
Telecoms
Five ways to know if you are site-ready for a cloud PBX
A hosted PBX system relies on having a strong and reliable internet connection in order to work optimally.