CX
Nov 14, 2023

United Telecoms guide to SA's omnichannel contact centres

Key components of an omnichannel contact centre include a unified dashboard, intelligent routing and CRM integration.

Telecoms
Jun 8, 2023

Ten key features of Call Cabinet: AI-powered call analytics

Call Cabinet's Atmos call recording platform ensures compliance, provides universal storage options and captures calls securely on cellular networks.

Enterprise Solutions
Jan 4, 2023

United Business Solutions now providing Canon eService on large format printers

United Business Solutions now offers their wide format printer clients Canon’s eService large format printer maintenance software.