Telecoms
Businesses can manage customer contacts and conversation history inside the same system they already use to make and take calls.
Telecoms
United Telecoms launches real-time call transcription, sentiment alerts for SA contact centres and SMEs
The new capability turns live voice calls into searchable, structured text the moment a conversation happens.
Telecoms
United Telecoms brings direct WhatsApp integration to its omnichannel platform for SA businesses
United Telecoms has now built a direct connection to the WhatsApp Business platform using Meta's official API, removing that middle layer for businesses that choose it.
Telecoms
United Telecoms launches enterprise-ready AI voice agent platform for SA corporates, SMEs
The AI voice agent platform is available through the United Voice Cloud ecosystem.