Johannesburg, 04 Feb 2020
United Telecoms, a division of the United Business Solutions Group, has launched United Voice Cloud, a leading customisable hosted PBX system, encompassing the latest in unified communications technology with the ultimate in flexibility and reliability.
“Cloud-based phone systems are currently the hype in the business telephone solutions space. The Internet, the cloud and IP technology have completely re-written the landscape for how businesses make and receive voice and increasingly video calls. The shift towards this technology is accelerating and the reasons are simple; it is more cost-effective, it has more features and it has now become more stable and less likely to be impacted by external factors such as copper theft or poorly maintained infrastructure,” says Ryan Lumley, Managing Director of the United Business Solutions Group.
United Voice Cloud offers all the features of a traditional on-premises PBX, including call-transfer, on-hold, auto-attendant, voicemail, call forwarding, etc. The difference with a cloud-hosted PABX is that it is hosted at an offsite data centre and is powered and managed through the Internet as opposed to copper landlines.
What makes this solution so compelling is that it’s so much more than just a phone system. It’s a ‘pay as you grow’ solution packed with easy to use features, giving South African SMEs access to enterprise-level PBX features and unified communications at the fraction of the price, while removing the need to have an on-site PBX system,” says Lumley.
The cloud-hosted phone system provides an easy to use telephone management system that is accessible from anywhere to track your team's performance and productivity with real-time and historical reports. The TMS also allows you to edit settings, modify extensions, retrieve call records, and more! With a few clicks of a button, you are even able to add or subtract users and telephone lines as and when needed, giving you scalability and flexibility like never before!
United Voice Cloud also comes with a softphone extension and smartphone mobile app, ensuring full mobility and remote office deployment. The UVC softphone extension brings unified communications in the form of a desktop application, a feature-rich business tool guaranteed to boost your business’s daily communication and improve your team’s collaboration efforts. Features include IP phone integration, instant messaging, conferencing, online presence and loads more.
“Businesses are always looking to increase staff productivity and improve customer service while decreasing costs; with United Voice Cloud you can do just that, it has never been easier to connect and communicate with your staff,” says Candice Evans, Marketing Coordinator at United Business Solutions.
For over 20 years, United Business Solutions has assisted its clients navigate the complexities of the South African telecommunications environment. From legacy Telkom infrastructure and traditional on-site PBX systems to the current environment of VOIP and cloud-based unified communications.
More information can be found on United Voice Cloud by visiting www.unitedtelecoms.co.za or calling us on 086 001 8500.
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