.png)
Enterprise professionals tasked with customer experience, including
CxO; CX specialist; CX manager; Customer services manager; Customer support manager; IT operations head; Client advocacy lead; Client care manager; Contact centre operations manager; Client retention director; Chief digital officer
Discover customer service strategy priorities for 2021
Agenda
Key findings of the Freshworks CX Mandate report 2021
Vishal Chopra, Head - Marketing, India, ASEAN, Middle East, Africa, Freshworks
Discussion around the top CX concerns and priorities for the year ahead
Adré Schreuder, Professor in Department of Marketing, University of Pretoria
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.
Visit: www.freshworks.com
