The digital era is rapidly transforming the way governments operate, demanding a new level of agility, adaptability and digital literacy within the public sector. The Public Sector ICT Forum, taking place on 28 October under the theme, Digital literacy and leadership for public service excellence, will bring together leaders, civil servants and ICT professionals to address how digital skills and leadership can drive excellence in service delivery. This important gathering will highlight the growing need for a digitally enabled workforce, capable of managing technology-driven governance processes while embracing a culture of innovation within the KZN province.
From building capabilities in data analytics and cybersecurity to embedding digital governance principles, the event will provide practical strategies for enhancing skills and strengthening resilience. Sessions will explore change management frameworks, leadership approaches to sustaining innovation, and case studies of successful digital transformation in government.
This critical forum is designed as both a learning and networking platform, offering you, the participant, the opportunity to exchange ideas, share best practices, and co-create solutions that will define the future of public service. By focusing on digital competence, cultural transformation, and leadership accountability, the event aims to empower the public sector to accelerate South Africa’s journey towards a connected, secure, and citizen-first government.
Why should you attend?
Gain practical insights into digital literacy, governance, and cybersecurity
Learn from case studies of successful public sector digital transformation.
Connect with peers, leaders, and ICT professionals from across government departments and agencies in the province.
Explore leadership strategies to drive cultural and digital change.
Who should attend
Digital literacy and leadership for public service excellence is open to public sector IT practitioners in the KZN province whether they are part of the national, provincial or local government structures including:
Civil servants across national, provincial, and local government departments Public sector leaders and executives ICT, governance, and policy professionals
Register your seat for this collaborative discussionDigital literacy and leadership for public service excellence
Register your seat for this collaborative discussionAgenda
10:00
Fireside chat - The importance of a public sector workforce that is digitally literate, agile and future-ready
11:00
Case study - A strengthened culture of innovation, accountability and service excellence in the province
11:30
Panel discussion: Leveraging the principles of digital governance and accountability to achieve a connected, secure and citizen-centric government in the province
About the exclusive venue
7 Lagoon Dr, Umhlanga, Durban, 4320, South Africa
+27 31 575 8500
Nestled on the eastern coast of South Africa in the vibrant city of Durban, Radisson Blu Hotel, Durban Umhlanga offers an elegant oasis that invites you to experience the true essence of this captivating destination. Indulge in the unique charm of Durban as you explore the region's most popular beaches, including the renowned Umhlanga Beach and Bronze Beach, all within easy reach from our waterfront hotel. With its idyllic year-round weather and stunning landscapes waiting to be discovered, Durban sets the stage for an unforgettable getaway.
Event Sponsor
About BCX
At BCX, we pride ourselves on being one of the leading South African end-to-end digital partners for corporates and enterprises across the African continent, within the Private and Public Sector. As a wholly owned subsidiary of the Telkom Group, we aim to become the number 1 digital partner of choice for clients within our chosen markets.
BCX drives business results by helping our clients place their customer at the heart of their organisations. Enabled by our technological capabilities such as converged communications, cloud services, industry solutions, cyber security and digital edge, BCX will innovate solutions to deliver exceptional value through better experiences along the value chain.
To do this we combine local market understanding and deep industry expertise with some of the world’s most advanced Information and Communication Technology, together with a tireless commitment to make your unique digital journey as seamless as possible.
For more information, please visit www.bcx.co.za
