NICE Nexidia explores CX trends
Analytics technology is essential to meet demands for more personalised, secure and effective communications.
04 Nov 2019
0:50
Aug 13, 2019

NICE RPA named a leader two years in a row

NICE scored a leadership position for its RPA portfolio offering, which includes solutions for both unattended and attended automation.

0:40
Jul 3, 2019

White paper: NICE presents contact centre compliance 2019 survey

A survey executed by Vanson Bourne shares the concerns, challenges and plans for contact centres tackling compliance.