80% of top firms use mobile messaging

A recent report by the Aberdeen Group found enterprises are moving beyond e-mail for more effective enterprise mobile messaging, with 80% of best-in-class organisations using enterprise mobile messaging solutions to keep close ties with clients, says MarketWire.com.

The report found that 68% of organisations surveyed have two or more mobile messaging applications in place and 30% have three or more to improve communications across divisions and increase customer satisfaction.

Despite the identified need for an advanced mobile messaging solution, only 67% of best-in-class organisations have an infrastructure in place to support a platform that unifies all mobile messaging applications. On average, best-in-class firms use 40% more types of mobile messaging than all others.

A new report from Jupiter Research says messaging will still be the predominant data usage on European mobile phones in 2011, despite a significant growth in mobile content and services over the next five years, reports SiliconRepublic.com.

Jupiter's European Mobile Forecast 2006 to 2011 predicts that 72% of premium mobile services revenues will derive from messaging that year.

Total European mobile content, services and messaging revenues will grow from EUR21.9 billion in 2006 to EUR27.7 billion in 2011. Content and services will grow from EUR2.2 billion at the end of 2006 to EUR7.9 billion by 2011 but messaging will remain the dominant source of non-voice revenue.

Nortel and Microsoft have outlined their "shared vision for unified communications", reports ICTWorld Canada.

It includes schedules for the launch of key applications and systems, including a unified messaging solution.

A native session initiation protocol, interoperability between the Nortel Communication Server 1000 and Microsoft Exchange Server 2007 Unified Messaging is planned for the second quarter of 2007.