In keeping with their client centred approach to business, Acer has created a full service capability for notebooks at their new headquarters in Sunninghill.
Aimed at enhancing the experience of the customer, all notebook clients can enjoy the benefits of telephonic advice and help from a skilled team, trained to answer questions and help with any queries or repairs that may need to be carried out.
"Notebooks are becoming increasingly sophisticated, requiring full test and diagnostics within a laboratory environment to guarantee that they are fixed correctly and timeously by trained professionals. Acer has created such a centre, in line with Acer`s strategy to consolidate notebook repairs and spares holding at Acer premises," says David Drummond, Managing Director, Acer.
Drummond adds that Acer is unique in this area in that they are the only notebook brand within the top four in South Africa to offer this service, dedicated Acer staff at an in-house facility. "A dedicated team of technical specialists is on hand to support our customers through any service event."
Please contact the team on 0861 653 653 for assistance.
Share
Acer ranks among the world`s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. Acer`s product offering includes desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Established in 1976, the pan Acer Group employs 39,000 people supporting dealers and distributors in over 100 countries. Estimated revenues reached US$12.9 billion in 2002. Please visit www.acer.com.
Editorial contacts