Alcatel has been placed by research firm Gartner Inc., in the leader quadrant in corporate telephony for the European, Middle East and African region (EMEA). According to the Gartner report, "Corporate Telephony Magic Quadrant for EMEA, 2004 by Steve Blood and Christopher Lock", (September 20, 2004) the corporate telephony market spans voice systems and enterprise networking equipment.
The Gartner report seeks to provide purchasing guidance to corporations by establishing which Internet Protocol (IP) vendor solutions and approaches will be the most successful over the next five years. For the study, Gartner evaluated 12 telephony vendors against a common set of criteria, including adequate market coverage to satisfy large regional implementations and ability to provide proven communications applications, such as contact center, messaging and remote/mobile user solutions, that deliver the value of converged voice and IT networks. According to Gartner, vendors listed in the leaders quadrant are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market.
Sales and service of Alcatel enterprise network equipment is delivered through independent vendor partnerships, which allows Alcatel to quickly extend operational presence to new markets and geographies. Through its EMEA-wide partner system, Alcatel can rapidly address the needs of international enterprises to build the wide area networks (WAN) that facilitate the deployment of converged voice and data systems.
Alcatel`s corporate telephony solutions are built on the Alcatel OmniPCX Enterprise and Alcatel OmniPCX Office communication servers, which are designed to work with both traditional and IP-based phone technologies. The Alcatel OmniTouch Unified Communication software suite enables communication tools and applications to work together seamlessly to improve interactions and increase productivity, allowing employees to access information and business applications using any device regardless of their location.
Alcatel solutions offer an evolution path that allows businesses of any size to modify and evolve the system to fit their future needs. Based on open standards, Alcatel corporate telephony solutions leverage existing equipment and technology, saving money and reducing risk while creating a solid foundation for future communication technologies. Alcatel`s enterprise solutions extend digital telephony beyond corporate headquarters to branch offices and the remote workers, delivering increased services, access to mission-critical applications, and simplified management.
"We are pleased to be recognized by Gartner in the leader quadrant in corporate telephony in EMEA," says Jean-Christophe Giroux, President of Alcatel`s enterprise solutions activities. "In improving upon our market position compared to last year, Alcatel has focused on delivering our customers user-centric enterprise communications solutions that reduce costs, while enabling employees to be more productive and customers to be more profitable."
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* The Magic Quadrant is copyrighted September 20th , 2004 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner`s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Alcatel
Alcatel provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video applications to their customers or employees. Alcatel brings its leading position in fixed and mobile broadband networks, applications and services, to help its partners and customers build a user-centric broadband world. With sales of EURO 12.5 billion in 2003, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com
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