APMG approves development of Pink Elephant proposed certification

Pink Elephant today announced that the APM Group (APMG), the official ITIL accreditation body, has launched a new, complementary ITIL certification for IT practitioners interested in the creation and maintenance of a best practice Service Catalogue.

Pink Elephant and Service Catalogue software provider, newScale, proposed the new certification model based on ITIL best practices, and their combined industry expertise and knowledge, having collaborated on the best-selling book: 'Defining IT Success Through The Service Catalogue'.

Over the next few months, a full and rigorous accreditation process will take place, involving independent trial deliveries of a Service Catalogue course that will cover the key learning requirements Pink Elephant and newScale have identified. Once the Service Catalogue certification scheme is finalised and released in September 2009, authorised training organisations (ATOs) may then develop and submit their own training materials for accreditation.

Furthermore, the new course will qualify for 1.5 ITIL V3 credits, and will become only the second course recognised in ITIL V3's Complementary Guidance, a selection of best practice courses intended to supplement the content that currently exists in ITIL V3's core portfolio of examinations and certifications.

“The Service Catalogue is a cornerstone of IT service management, and Pink was the first company to offer a practitioner-based course that explains how to accurately identify and describe services available to the IT organisation's customers,” says Pink Elephant Regional Director, Neil Petford. “We're especially pleased that APMG has acknowledged the need for formal Service Catalogue certification, and we're excited to move forward in bringing this to the industry in the very near future.”