Internet service provider (ISP), Tiscali, has announced a 12-month licensing agreement with remote backup and retrieval specialist, Attix5. The deal adds impetus to the ISP`s continuing drive to add value to its subscriber base.
Says Grant McCulloch, product manager at Tiscali: "We believe that enhancing the user`s whole network experience is key to adding value and our new bundled dial-up package is aimed at doing just that. It offers additional mailboxes, SMS e-mail notification, the Tiscali Web Filter application and, of course, 10MB free backup.
"We`ve made a concerted effort to educate our customers on the importance of backup, but it`s not an easy process. People tend to react once disaster strikes, but, hopefully, promoting our backup service will address this."
Non-Tiscali users can access the backup service for a nominal fee and users requiring more than the standard 10MB backup are charged at incremental rates.
Tiscali, adds McCulloch, formed a relationship with Attix5 two years ago when several clients requested an individual backup service. While other solutions were evaluated, familiarity with the Attix5 Backup Professional solution and the company`s proven international track record were deal clinchers.
"Backup Professional is a fully automated, easy to use, secure Web-based application. Attix5 has expended considerable time and money in the research and development of a superior product and we have found the company`s technical support to be superb," he says.
Attix5`s account manager, Peter Innes, says the deal with Tiscali represents a significant step forward in the promotion of secure data retention and protection as it means that Tiscali dial-up users now have free and easy access to technology from the recognised world leader in remote data backup and retrieval.
"For Attix5, the association with one of SA`s leading ISPs is important in terms of raising brand awareness and disseminating our product to a wider customer base."
McCulloch says the contract will be reviewed after 12 months and, depending on user take-up, a further "bundle" of licences will be purchased or the relationship will be continued on an ad hoc basis.
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