Autobase offers CRM programme

Autobase, a marketing and sales CRM provider for car dealers nationwide and a division of Dominion Enterprises, has introduced the Platinum CRM Programme for auto dealers, states PR Web.

The premium, subscription-based programme enables participating dealers to take full advantage of their customer data.

The exclusive benefits and services available to Platinum CRM Programme members include data enhancement services, multi-touch digital campaigns, permission-based e-mail marketing and automated voice messaging.

The Contact Centre Evolution 2008 seminar series is designed to show contact centre executives how the use of technology can help them build programme performance and lower operational costs, states TMCNet.

Hosted by Noble Amcat, Contact Centre Evolution 2008 will feature presentations by the Direct Marketing Association and the American Teleservices Association, as well as Noble Amcat partners Eriskay Associates, Horizon2, Nexidia and The JRA Group.

This group of speakers will discuss global contact centre trends and regulations, speech analytics, workforce optimisation, and staff recruitment and retention, sharing their knowledge and experience to show how contact centres can maximise their investment in existing or potential call centre solutions.