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BCX 'builds Tanzanian skills`

By Iain Scott, ITWeb group consulting editor
Johannesburg, 11 Apr 2005

Business Connexion (BCX) says it is committed to building the skills of Tanzanian nationals as well as striving for social development in Tanzania.

Last year the group acquired Intrinsic Technology, with offices in Angola, Tanzania, Zambia and Namibia.

"Since our acquisition of Intrinsic Technology in December last year, Business Connexion has been working closely with management in the Tanzania office to ensure we continue to deliver services and products that are in line with our needs in the region," says BCX deputy CEO Benjamin Mophatlane.

He says the group is confident the business prospects are good.

Paul Nilsen, BCX Tanzania GM, says although the Tanzanian office will be able to call on the skills available throughout the group, it will focus on building the skills of locals.

It makes sense, for after-sales support and working with customers, to build skills in Tanzania instead of relying on imported skills, he adds.

"While we will still commission skills from Business Connexion`s 4 000-strong workforce where needed, our number-one priority is to ensure these skills are transferred to the people of Tanzania."

The office has begun training staff and Nilsen says it has also employed more people, and its engineers are also updating their certifications. "Our skills are ever improving as more staff members become au fait with the vendors` technologies."

Mophatlane says government`s attempt to bridge the divide by not imposing taxes on ICT systems is "a noble one" and that ICT companies have a duty to "leave value behind in the communities where they operate".

"Business Connexion led the pack with its transformation efforts in SA and we will continue to strive for social development in Tanzania as well," he adds.

BCX CEO Peter Watt said in February that Intrinsic was a good platform from which to establish an African presence and would also be a good source of annuity income as BCX expanded into the desktop support business.

He added that being serious about Africa brought a need to establish a presence rather than simply going in after contracts.

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