BI and relevance of mobile data consumption

Most BI thought leadership articles these days include a fairly significant section on mobile data consumption, and how trends are heading in this direction. The predictions from analysts suggest that by 2013, as much as 33% of business intelligence functionality will be consumed via handheld devices.

This inherently sets out to challenge the thinking of traditional BI vendors in terms of how their solutions become relevant in the mobile space. It can be tempting to re-invent the wheel in an effort to lead the charge with something really cool, something that demos well, without carefully thinking about what device the majority of customers are likely to use, and how they will consume or interact with the data on this device, and of course, what makes practical sense to add value to their day-to-day operations and decision-making.

Vendors need to understand their customers' needs implicitly before investing in a mobility strategy so that the right type of information is staged for a particular device, and that the right device is used for that purpose, otherwise it just becomes another useless trend/fad that doesn't really serve its purpose, says Charles Teversham, Managing Director of Sage Alchemex.

Another key consideration is whether to create an interactive proprietary app that is native to a specific device, or to stage static data to the cloud that can be consumed agnostically on a wide variety of mobile devices. In most cases, the former provides a richer user experience, but is this practical in light of how fast the mobile device market is moving?

One could argue, at this stage of the game, that 80% of consumer needs are satisfied by staging static data via the cloud, because it is so much more than what they are accustomed to getting anyway. The reason I say this is that in my experience in providing BI solutions to SMB customers over the last decade, I have seen that sophistication sells, but very seldom does it get implemented to the same degree. Sad, but true.

* Written by Charles Teversham, Managing Director of Sage Alchemex.

With more than 20 years of experience as a Business Analyst, Teversham's ultimate goal is to create and deploy appropriate technology to help small and medium-size businesses owners see the wood from the trees and to help them make better decisions and be more profitable, ultimately creating a better life for themselves and all the people in their employ.