Blue Turtle hosts Front Range HEAT Service Management training

Issued by Blue Turtle Technologies
Johannesburg, 07 Aug 2014

"Thank you for the opportunity to attend HEAT 2014 Service Management training. I learned a great deal and have a much better understanding of the product. All of a sudden, the possibilities and offerings of HEAT Service Management have increased." - Training attendee

Coinciding with the release of HEAT 2014 Service Management, Blue Turtle Technologies is hosting Front Range HEAT Service Management training. As the sole master VAR for Front Range Solutions in southern Africa, Blue Turtle Technologies is the only authorised training provider for the region.

HEAT Service Management is more than just an IT-centric product; it is a fully fledged service management solution, which allows you to scale out over multiple business units, including human resources and facilities management.

The bundled licences give you access to more than just incident management. The entry-level bundle includes modules for incident, request, problem, knowledge, mobile, and survey out of the box. All bundles immediately give your end-users access to self-service and service catalogues, allowing them the freedom to log and track their own incidents and services requests via any device.

Blue Turtle Technologies

Blue Turtle Technologies provide solutions for optimising, enhancing and leveraging existing IT investment, and supporting the cost-effective delivery of new technology initiatives. With experience from mainframe to desktop, Blue Turtle delivers solutions for the effective management of IT infrastructures employing innovative software products, backed by 'best-practice' implementation services. Blue Turtle's strategy leverages 'best-in-class' software products brought together from leading international and South African software providers to deliver compelling and cost-effective technology management solutions to customers. For more information: www.blueturtle.co.za.

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