BPM boosts ROI

The recession has forced software vendors to focus on one metric, return on investment (ROI), Matthew Calkins, CEO of Appian, told InternetNews.com. He added that business process management (BPM) is designed to deliver on that metric.

BPM software is designed to give employees access to data in order to help them make decisions, Calkins said. "Optimally, BPM is informed action. It is coupled with data and the comprehension of data. It is coordinated and inclusive. It is not just open to a few wonks."

Businesses already coordinate processes through e-mail. "I like to say that e-mail is the most successful BPM product on earth because that's how people actually handle business processes," Calkins said.

Metastorm announced that Mortgage Technology Magazine has named NorthMarq Capital a finalist for the 2009 Servicer of the Year Award in recognition for its innovative use of technology to drive collaboration and optimise the servicing of commercial mortgage loans, says PR Newswire.

NorthMarq Capital is one of the nation's largest commercial real estate mortgage banking firms. The company uses Metastorm BPM as the foundation for many of its core processes to increase visibility, meet borrower and lender requirements, and instill transparency and governance across its operations.

The NorthMarq Capital award entry highlights the deployment of Metastorm BPM across a variety of the firm's business processes, most notably in the areas of financial statement reporting to lenders and escrow advances for its borrowers

Skelta released the Service Pack 1 (SP1) for its BPM product Skelta BPM.NET, states PR.com.

According to the company, this edition of Skelta BPM.NET has a host of new features and enhancements to provide additional impetus to the BPM community.

Skelta says BPM.NET SP1 features have been designed with an eye on improved responsiveness to customer requirements. This version includes the latest hot fixes, security patches and features such as support for latest browsers and databases, workflow enhancements, activities and forms enhancements, UI customisation, SharePoint Accelerator enhancements, and BAM.