Global 360, the leading provider of business process management (BPM) and optimisation solutions, today asserts that BPM solutions can work effectively with service-oriented architecture (SOA) - allowing a business to optimise its performance, making it more adaptable to change while cutting costs.
"Everybody's talking about the concept of SOA these days," comments Jean Moncrieff, CEO of Emerge Africa, master VAR for Global 360 in Africa.
"Would SOA compete with BPM, which also prides itself on offering businesses ways to make these processes more effective and thus improve application productivity and ROI? Not at all, both these visions actually target the same goal but use different means to get there. They complement each other and will make it possible to optimise each other's contributions using their own assets."
Global 360 argues that SOA is an IT-driven approach while BPM is business-oriented, so the combination of the two tools makes for a better fit between the objectives of IT departments and those of the business. This also means they communicate with each other with a common goal of improving performance.
Moncrieff says: "An SOA approach, though addressing how the company's computer applications interact so they can be optimised, may very well rely on process modelling at the outset: the processes to be developed must be identified, along with the form they will take, so the applications concerned can be taken into account. The implementation of service-oriented architecture will be effective as soon as it results from a business objective and thus process.
"Conversely, implementing BPM solutions requires a close examination of the processes. Its goal is to streamline the use of applications to develop a business process. A service-oriented architecture will make implementing BPM applications much simpler and faster, and with better results."
Moncrieff adds: "Implementing an SOA is very costly for a business, and though there is no longer question of its effectiveness, some businesses have a hard time implementing it because of its complexity. This is where BPM can enter the picture, giving the business a more flexible architecture to automate its processes.
"Global 360's BOS (Business Optimisation Server) can be used to model and simulate all processes, whether computer or human, in order to analyse them in real-time and improve their performance. A harmonised IT infrastructure means a faster response to business objectives, giving the business everything it needs for effective management. SOA and BPM have much to offer not only the enterprise, but also each other, enabling a perfect IT-business fit," says Moncrieff.
Share
Global 360, Inc is a leading provider of business process management and optimisation solutions for Global 2000 organisations. With over two decades of experience, Global 360 provides organisations with a competitive-edge by automating, measuring and improving resource-intensive business processes across different communities, including customers, employees and partners. Building on our strength in financial services, government and insurance, Global 360 empowers sites for more than 2 000 customers in 134 countries. Global 360, Inc is headquartered in Texas with operations in North America, Europe and the Pacific Rim.
For more information about Global 360, please visit www.global360.com.
Editorial contacts