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CA Southern Africa highlights staggering but avoidable cost of IT downtime

Johannesburg, 25 Oct 2010

IT management experts - CA Southern Africa - have revealed the results of international research conducted by CA Technologies on the 'Avoidable Cost of Downtime during 2010'.

CA Southern Africa MD Gary Lawrence says the results of this independent report hold immense significance and lessons for local companies. “The report revealed that European organisations are collectively losing a staggering EUR17 billion in revenue each year by failing to protect their business critical systems.”

Lawrence says this figure equates to 13.5% of the proposed EU budget for 2011.

The report illustrates that the financial losses associated with IT outages quickly escalate the longer in direct proportion to the length of time organisations take to fix the problem.

The survey of 1 808 organisations across 11 European countries reveals that each suffers an average of 14 hours of IT downtime a year, which equates to almost 1 million hours or EUR17 722 978 794 - across the European continent.

The UK experienced the most downtime, with an average per organisation of 27 hours a year, whereas in Belgium, average downtime per company was only eight hours a year. During these periods, when business-critical systems are interrupted, European organisations estimate that their ability to generate revenue is reduced by a third (32%).

Of the countries surveyed, companies in France experienced the highest average revenue loss from downtime at nearly EUR500 000 a year. Italy experienced the lowest at just under EUR34 000.

“Post IT downtime, when IT systems are up and running, there's an additional delay of nine hours per year at each firm, during which time data is still being recovered. Across Europe, that's another 628.565 hours when business operations aren't fully operational.

“Moreover, in this post-outage period when data recovery is taking place, company revenue generation is still severely hampered, down by an average of 25%.”

Lawrence estimates that the results of this independent survey alone is a significant guide for South African companies as a guide to the importance of investing in protection for critical business systems.

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CA Southern Africa - IT management experts

CA Southern Africa is the sole representative of CA Technologies in sub-Saharan Africa and is a member of the EOH group of companies.

CA Technologies (NASDAQ: CA) is the world's foremost independent IT management software company. EOH is listed on the Johannesburg Securities Exchange and is a leading provider of business and technology solutions.

CA Southern Africa utilises international innovation, augmented by locally based exceptional expertise, to simplify IT and unify complex computing environments. The company delivers turnkey solutions to the market through the provision of traditional software-based offerings - plus other outcomes-based services - that require little upfront investment or skill.

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Editorial contacts

Deirdre Blain
Blain Communications
(+27) 11 462 4974
dblain@blaincomms.co.za
Ildik'o Hegyi
CA Southern Africa
(+27) 11 417 8645
ildiko.hegyi@CAafrica.co.za