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Challenges face e-government

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 06 Aug 2007

In the research, design and application of e-government, the important thing is to build a stringent and communicable model, according to Carl-Markus Piswanger, e-government architect for the Austrian Federal Computing Centre (AFCC).

The international keynote speaker for the ITWeb eGovernment Conference taking place this week, Piswanger was part of E-Generation, an e-participation project which took place at the end of 2005 in the Austrian city of Ebreichsdorf.

"The programme in Austria consisted of three working parts in three market fields, namely research, design and application for e-participation, e-voting as well as participation in multi-party procedures."

He says the model can be applied to the South African context in terms of modelling and structuring e-government projects, by providing a basic structure for each proposed project.

<B>ITWeb's</B> <B>eGovernment 2007 Conference</B>

Taking place at Emperors Palace on 7 and 8 August, ITWeb's eGovernment 2007 Conference will focus on eGovernment best practice.Click here for more information.

However, Piswanger says there are challenges to be overcome in implementing the model in any context. "The primary challenges we faced were building the actual model and communicating the concepts to those involved. Secondly, getting the resources to apply the model was a large challenge for us to overcome. And finally, understanding and facing the needs of the market was another hill we had to overcome."

He says the main challenges were to create a procedure which would fulfil the expectations for a future planning process, and to bring the youth to the procedure. All of this he believes can be applied to the South African public sector.

Piswanger will discuss the Austrian case study, by looking at the many ways AFCC dealt with the challenges and issues in implementing the e-participation project, at the ITWeb eGovernment Conference being held on 7 and 8 August at Emperors Palace.

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