Compaq to voluntarily recall, replace select notebook AC adapters

Compaq Computer has announced a worldwide voluntary recall and replacement programme for approximately 1 400 000 AC adapters used with certain commercial notebook computer products.

These AC adapters and power cords can overheat, posing a potential fire hazard.

While there have been only five failures reported out of the 1 400 000 AC adapters affected by this recall, Compaq considers this defect a potential risk and is taking a proactive measure to ensure the safety of our customers. None of these reported instances involved personal injury or property damage.

Compaq has initiated an exchange programme through which affected Compaq customers will receive a new replacement AC adapter and power cord, for each recalled AC adapter. There will be no charge to Compaq customers who participate in the exchange programme.

The AC adapter consists of a small rectangular black AC adapter box that has a permanently attached cord on one end to connect to the computer and a detachable cord on the other end to plug into an AC outlet. This recall and replacement programme affects only AC adapters with the below listed Model Series Number, not the notebook computers themselves.

The affected AC adapters were sold as separate options, as replacement parts, and with certain of the following notebook computers:

* Armada models: M300, M700, E500, 110, E500s, V300, 100s, 3500

* Prosignia models: 170, 190

* Notebook 100

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This recall and replacement programme involves AC adapters made by only one of the multiple manufacturers used by Compaq, thus, not every notebook computer listed above will be affected by the recall.

The affected AC adapters can be identified by the adapter Model Series Number located directly under the Compaq Computer Corporation name on the AC adapter label:

* PPP003SD

* PPP003

* PP2012 (Armada 3500 only)

This recall and replacement programme affects only AC adapters with the above listed Model Series Number, not the notebook computers themselves.

Compaq urges customers to discontinue use of the recalled AC adapter and to order a replacement adapter immediately. For more information on the recall and replacement programme, please call 0800 115 339 or visit the AC Adapter recall Web site: http://www.compaq.com/products/notebooks/adapterrecall