Registrations of new South African domains and updates of domains came to a halt this week, after servers managing these services were shut down by a power spike.
Most of the services were back up and running yesterday; however, certain backlogs on the online and credit card payment side are still catching up. UniForum, the company managing co.za domain registrations, says these services should be resorted by 11 April.
Following a power failure that affected the registration servers, UniForum decided the servers were badly affected and needed to be rebuilt. After the rebuild, the data on those machines needed to be verified.
Web whois (the domain registration look-up service) and new registrations are now back up and running, and UniForum says new registrations have been processed, even those that were submitted during the downtime. The final testing on these servers happened yesterday afternoon.
“It needs to be emphasised that authoritative DNS has remained up 100% of the time, and this outage only affects new domain registrations, updates and deletions,” says UniForum.
This means that already registered sites were not affected and routing to those sites continued as normal. “The reports of DNS resolution problems we have received have been investigated and we have determined that they are not related to the outage of the registration system.”
However, the company says if customers are experiencing DNS resolution problems, they should have technical staff contact the help centre at 0803140077. “We apologise for any inconvenience caused and are working hard to ensure all systems are back to full working order ASAP.”
Customers who would like to see the status of co.za can find it here.
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