Credit Indemnity chooses Comparex Africa remote management to ensure secure network for loan provider

Issued by Text 100 for Business Connexion
Johannesburg, 17 May 2002

Comparex Africa has recently concluded a deal whereby it will host several servers and take over the remote management of Pietermaritzburg-based micro-lender, Credit Indemnity, including its 110 branches nationwide.

The contract also incorporates the management of the servers, Internet and e-mail services, call centre services and support for all Microsoft server applications.

Says Peter Job, IT manager of Credit Indemnity: "Credit Indemnity is the largest character based micro-lending organisation in SA with 110 branches and 175 000 active clients on its books. Loans are paid out in cash within an hour of a customer coming into the branch. This puts a lot of pressure on uptime of the network, and our change to Comparex Africa has improved this immensely. The business continues to grow and we look forward to helping thousands of new clients in the future."

The conversion to Comparex Africa went extremely smoothly without any negative impact on Credit Indemnity`s business operations.

"We are extremely happy to welcome Credit Indemnity to the growing list of Comparex Africa outsource customers in KwaZulu-Natal," says Will Heygate, Regional Chief Executive of Comparex Africa, KwaZulu-Natal. "We see the outsourcing of Credit Indemnity as a confirmation of Comparex Africa`s strong outsource offering and hope to extend this service to a wider client base in the province."

Comparex Africa

Comparex Africa is the leading integrator of ICT-based business solutions that make its clients more successful. Based on a strong customer-centric approach, Comparex Africa delivers technology-business solutions from the full range of competencies within its group that align its clients` strategic and operational business needs. Comparex Africa`s client-centric structure stems from its Systems Integration Model, a methodology that allows for flexibility and close client relationships. Offering business solutions that address all areas of its clients business, Comparex Africa services organisations within the corporate and large enterprise, government and parastatal markets as well as within the medium enterprise sector in all vertical markets. As an organisation with its roots firmly embedded in Africa, Comparex Africa reflects a cultural diversity, relying on the unique contribution of each of its skilled employees to succeed.

Transformation is an overriding business imperative for Comparex Africa and as such it has dedicated resources from across the organisation to drive employment equity, economic empowerment and social investment programmes.

Comparex Africa is the African division of Comparex Holdings, the JSE Securities Exchange-listed multinational. Comparex Holdings was recognised in 2001 by Financial Mail as SA`s top company over five years.

For more information on Comparex Africa, visit www.comparexafrica.co.za.

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