CSG International (NASDAQ: CSGS), a global provider of interactive transaction-driven solutions and services, today announced its participation in AfricaCom 2013, in Cape Town, South Africa.
AfricaCom is Africa's largest annual communications congress and exhibition. The event covers the most strategic issues affecting companies in Africa's digital market - services, efficiency, profitability, customer experience, partnerships, policy and more. CSG will be onsite to discuss these issues throughout the conference.
Who:
George Fraser, vice-president of Europe, the Middle East and Africa at CSG
Where:
AfricaCom 2013, stand number P98
When:
12 -14 November 2013
What:
CSG executives and regional experts offer insights into the ways telecoms providers can succeed by:
* Switching to flexible cloud- and licence-based business models to support effective plug-and-play technologies and speed-to-profit engines
* Building innovation frameworks to support service aggregation businesses that enable dynamic bundled services, support creative and flexible pricing structures, and integrate directly into peer-, competitor- or business partner-owned IT systems
* Optimising wholesale revenues by attracting more traffic, routing traffic effectively, and identifying and mitigating carrier bypass fraud to improve quality of service and bottom-line performance
* Improving the customer experience by offering flexible, easy-to-access tools that support real-time account, credit and usage monitoring and management
* Exploring next-generation delivery models that enable providers to benefit from the value of managed services, global reach and scale, and proven IT support and maintenance
* Using state-of-the-art mediation tools designed to manage the explosive growth of device availability, the diversity of network applications, and the complexity of service offerings
"CSG has a long-standing commitment to provide the most effective and innovative solutions to its client base across Africa," said George Fraser, vice-president of Europe, the Middle East and Africa at CSG. "We continue to invest heavily in next-generation products and services to help our customers achieve higher margins and transform their businesses with more dynamic and competitive offerings."
CSG will be onsite to review the current retail and wholesale telecommunications ecosystem. Company executives will address the evolving competitive landscape and the revenue and profitability challenges in Africa's rapidly growing digital economy. They will present ways to optimise international traffic routing to reduce revenue drain from carrier bypass fraud, decrease operational costs, and increase quality of service. The company will also demonstrate how cloud-based managed services can enable carriers to meet the dual mandate of reducing costs while increasing innovation and bringing new products and services to market more quickly than the competition.
