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  • CSSI now distributes CipherSAN range with free 24-hour SLA

CSSI now distributes CipherSAN range with free 24-hour SLA

CSSI offers free 24-hour SLAs with guaranteed four-hour response on all CipherSAN storage appliances - CipherWave's range of SAN storage devices.

Midrand, 07 Mar 2011

CSSI, the company that launched CipherWave in 2004, is celebrating its seventh year of growing business success in the market by offering its resellers and value-add partners free SLAs (service level agreements) with a four-hour turnaround in all major city centres in South Africa for the first year.

CipherWave is one of the fastest growing storage brands and its SAN appliances are captivating market share. Today, CSSI announced free SLAs on its entire range of storage devices.

On review and looking back over the company history back to 2000, CipherSAN devices have proven reliability and a top performing product. CipherWave's SAN storage appliances have been developed with partners in Canada, engineers in California, USA and R&D development, and the company has entrenched itself as a formidable player in tiered storage and a significant competitor.

CipherSAN will be supplied with a full SLA to our resellers and partners for free. When you review what our competitors charge for SLAs, and in most cases more than 30% plus of the true cost of the unit, you wonder why there is such an exorbitant cost to support a product that should be in its primetime of performance and reliability straight out the box.

With the growing success of our CipherSAN storage line and IPSAN storage appliances, we are more confident than ever that it is a top performer and proud to offer the market a cost beating device with impressive benchmarks on both performance and reliability that will result in a return on investment.

CipherWave entered the market selling storage devices to the consumer market and started to penetrate the SAN market in 2007. Today, CipherSAN can offer enterprise class and high performance storage for up to 50% cheaper than its rivals, and either outperforms competitor storage arrays or exceeds test standards of established name brands.

CSSI offers 14-day trials to resellers and partners for their clients and will also work hand-in-hand to develop, integrate and set up storage and network infrastructure with its support team and specialists. CipherSAN storage appliances have found homes in the high level transactional processing environments, movie and video rendering industry, banking, private and public cloud providers and virtual computing industry for their value, performance and market beating reliability.

Partners and resellers who were supplied CipherSAN storage appliances dating back to 5 January 2011 on invoice will be refunded the SLA value in full and will be contacted during the week by representatives from the company. All existing quotes will be discounted or offered free SLA from today.

For more information, contact CSSI or e-mail: info@cssi.co.za.

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Computer Storage Services/CipherWave

Computer Storage Services (CSSI) and subsidiary CipherWave are listed as SA's top performing companies, a leading data storage specialist providing a host of quality products and data storage services from data storage supply, hard drives, backup systems, data migration to data recovery, forensics and data archival services. The head office is located in Midrand, with office locations in Cape Town, Durban and a Serbia location catering for European markets. CSSI has advanced data recovery labs and a research and development team focused on DR, software and storage development with technology research centres. CSSI is home to the Ministers Award for Technological Excellence and a host of accolades throughout its 11-year history from start-up. CSSI has a distribution division for disk-based storage arrays, data archival and storage components and accessories. CipherVault is the electronic and physical data centre facility housing the first category 5 rated biometric data vault in Africa, with virtual hosting, server collocation and ISP hosting facilities.

Editorial contacts

Sandra De Oliveira
Computer Storage Services (CSSI)
(+27) 11 541 9900
sandra.deoliveira@cssi.co.za