About
Subscribe

Dell announces battery recall

Johannesburg, 16 Aug 2006

In co-operation with the US Consumer Product Safety Commission and other regulatory agencies worldwide, Dell is today announcing the voluntary recall of approximately 4.1 million Dell-branded lithium-ion batteries with cells manufactured by Sony.

Under rare conditions, it is possible for these batteries to overheat, which could cause a risk of fire.

The recalled batteries were sold with the following Dell notebook computers: Dell Latitude D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; and Dell Precision M20, M60, M70 and M90 mobile workstations. The batteries were also sold separately, including in response to service calls.

"Dell" and one of the following are printed on the batteries: "Made in Japan" or "Made in China" or "Battery Cell Made in Japan Assembled in China".

The identification number for each battery appears on a white sticker. Customers should have this number available when they contact Dell to determine if their battery is part of the recall.

Dell sold or provided these batteries with the notebook computers, as part of a service replacement, and as individual units from 1 April 2004, through 18 July 2006.

Customers should contact Dell immediately to determine if their notebook computer battery is part of this recall. To contact Dell, go to the firm`s Web site at http://www.dellbatteryprogram.com or call our EMEA free phone at + 36 1886 0035, Monday through Friday, 8am to 5pm local time. Customers may continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Dell does not expect this recall to have a material adverse effect on its results of operations, financial position or cash flows.

Share

Dell

Dell Inc (NASDAQ):DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell sells more systems globally than any computer company, placing it at number 25 on the Fortune 500. Company revenue for the past four quarters was $56.7 billion. For more information, visit www.dell.co.za.

Editorial contacts

Destiny Gillbee
Dell
(011) 480 8592