Michael Dell recently outlined how customers are increasingly turning to Dell for scalable, standardised systems in the data centre, including those for business-critical applications from SAP.
Dell was joined on stage by the CEO of SAP AG, Henning Kagermann, who discussed the importance of SAP`s global partnership with Dell in order for SAP to meet the needs of a growing number of customers who want to improve performance and lower costs through standards-based platforms.
This partnership is further evidence of Dell`s commitment to expand its solutions portfolio for enterprise customers. The investments Dell is making today with SAP, in key areas such as professional services, will help accelerate the adoption of standards in the data centre.
"Dell and SAP share a vision to make enterprise technology and business solutions more scalable by simplifying operations and engineering for flexibility," said Dell. "The enterprise data centre is transitioning to standards and customers are looking to Dell and SAP for price and performance leadership."
"As the worldwide leader in business software solutions, SAP`s success has been driven by a vision to satisfy the needs of our customers," stated Kagermann. "Through the SAP NetWeaver integration and application platform, we strive to provide customers with innovative software solutions that reduce costs, achieve rapid ROI, adapt to company change, and turn IT innovation into business value. Dell`s focus on value and flexibility with its scalable enterprise vision makes them an ideal partner to help deliver on our customer-oriented goals."
Enterprise support and performance for mission-critical SAP solution deployments
Dell has enhanced its services for Unix-to-Linux and Unix-to-Windows migration to include offerings for SAP solutions. Dell Services will offer migration assessment and planning to help customers determine technical and operational readiness to migrate operating systems or databases in SAP application environments. With Dell`s Migration Services, customers also can benefit from applying industry best practices while moving their SAP platforms from proprietary Unix to standards-based Microsoft Windows and Linux environments.
Dell and SAP offer customers mutual support for SAP solution deployments. These customers benefit from the combined efforts of Dell and SAP experts to resolve their specific business problems. Pre-sales support services are available to customers through the Dell Systems Consultants who have direct links to the competency centres around the world. These consultants are SAP certified and have access to all the tools that would assist the customer in determining a fitting solution.
To date, Dell and SAP customers have more than 5 000 SAP enterprise installations in 60 countries around the world. SAP Japan has given Dell Japan its Technology Partner Award of Excellence, based on customer satisfaction. Dell was also a recipient of SAP`s Pinnacle Award in 2002 for excellence in customer satisfaction and support to joint customers worldwide.
For more information about Dell and SAP, please visit www.dell.co.za/sap.
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Dell Inc (NASDAQ: DELL) is a premier provider of products and services required for customers worldwide to build their IT and Internet infrastructures. Company revenue for the past year totalled $41.4 billion. Dell, through its direct business model, designs, manufactures and customises products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.co.za.
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