"The days of workflow acting as a linear technology are over. The benefits of workflow are clear as day. Companies looking to increase their bottom line in today`s competitive market have realised that by automating various business processes throughout their organisation they increase employee efficiency and effectiveness. This results in huge savings in both time and money better spent elsewhere in the organisation," say Denis Fourie, 3fifteen`s Head of Workflow.
Indeed, 90% of companies agree that their main motivation for considering implementing a workflow solution within their organisations is to improve productivity which is vital to the future of business. Improving customer service, enhancing knowledge sharing, improving management control and reducing operational costs are also considered important reasons for implementing workflow.
"Workflow can be described as a technology which uses electronic systems to manage, monitor and automate business processes. It allows the flow of work between individuals and/or departments to be clearly defined and tracked," Fourie adds.
Tracking a business process from initiation through to completion has traditionally been a major problem. According to Fourie, companies often rely on no more than paperwork, which is manually forwarded from one person to the next for approval, often resulting in unauthorised, misplaced or lost documentation and in most cases costing the company money.
"However, a workflow system that has been fully integrated into a company`s existing infrastructure that provides auditing, escalation and tracking at any stage in the process can prove invaluable," he adds.
He further points out that while workflow assists with moving information between people and systems, it is important that the workflow technology be tightly integrated into the organisation`s existing platform and back-office systems thereby unlocking added benefits. The K2.Net Workflow solution offers just that with its tight integration into the Microsoft suite of solutions such as Active Directory, Share Point Portal Services, BizTalk, Microsoft Office and much more!"
Workflow has come a long way since the days when it was used almost exclusively as a function of the human resources department. Working faster and smarter has become a necessity for companies looking to stay competitive in today`s market. In recent years, workflow has been able to offer more measurable business benefits than ever before due to its simplicity, low total cost of ownership and sophisticated operational abilities.
3fifteen has developed and implemented workflow solutions for organisations like Edcon that have shown a significant return on investment. These workflow processes ensure that these companies keep a finger on the pulse of their business every step of the way - from request through to approval.
"3fifteen`s focus is to create awareness within the market as to the benefits workflow can offer companies in today`s ever-changing market."
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3fifteen is a Microsoft applications solutions and development company in which Dimension Data has taken a 45% strategic investment. The company, headquartered at The Campus, Bryanston, represents the Microsoft application solutions offering in the Dimension Data South Africa stable.
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