Exxaro steps up plant maintenance output management with Datacentrix

Johannesburg, 15 Apr 2014

South Africa-based mining group, Exxaro, is ensuring that it meets statutory requirements, as outlined by the Department of Mineral Resources, around the document output related to its plant maintenance environment. This is with the assistance of integrated ICT solutions and services provider, Datacentrix, which also helped Exxaro to save time and ensure that the correct content is within its SAP document management system (DMS).

According to Warren Buss, senior account manager: Enterprise Information Management (EIM) at Datacentrix, the project has allowed Exxaro to circumvent a cumbersome document management process by providing a solution that can identify which plant equipment is having maintenance done across a number of the organisation's sites. It also recognises the related documentation needed, including the requisite process policies, plant maintenance orders and associated documents such as 3D drawings.

"Prior to the rollout of Cideon Software solution for SAP Product Lifecycle Management (SAP PLM), these CAD models and drawings could not be uploaded into the SAP document management system. However, this is critical to Exxaro as SAP is also the organisation's asset register, and thus the relevant technical documentation must be linked to the correct asset within SAP.

"The project completed by Datacentrix has resulted in the more logical and faster collation of information - of particular importance to a company as safety-oriented as Exxaro," Buss adds.

Hendrik du Plessis, Exxaro physical assets management (PAM) senior solutions architect expands on this: "From a legal perspective, Exxaro must ensure that work instructions for the execution of maintenance tasks are carefully controlled and can only be approved by a competent, specifically appointed person. However, within the standard SAP PLM setup, maintenance task list text can be changed by anyone with change access to a task list. To ensure that amendments to task lists could only be made when approved, Exxaro implemented SAP DMS, which provides secure workflow, roles, approvals and documents access, with little access to the original documentation.

"The Cideon Output Management solution rolled out by Datacentrix has allowed us to then merge SAP DMS documents with SAP works orders once they are printed. This includes the necessary functionality to include the important 3D drawings."

Du Plessis maintains that the Datacentrix EIM team has gone above and beyond the call of duty to support the new solution. "The two companies have worked together for some time, with Datacentrix assisting in the development of Exxaro's ECM roadmap for its engineering side around for years ago," he says. "Datacentrix understands our processes and works very closely with our users on a daily basis. We have the greatest of confidence in its expertise, advice and knowledge of ECM."



Listed company, Datacentrix, provides integrated ICT solutions and services across the full information value chain to enterprise organisations. Its philosophy is to drive clients' business strategies through the use of technology. With an established reputation as an innovative solutions integrator, Datacentrix prides itself on its customer-centric approach, consistently high service delivery levels, and strong vendor and client partnerships.

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Nicola Read
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Elzette du Preez
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