Find out how to turn customer service into sales at Oracle AppsWorld Europe

Oracle Corporation, the world`s largest enterprise software company, will showcase its latest range of customer service software at AppsWorld Europe, the world`s premier e-business software conference, held from 15 to 18 January 2002, in Amsterdam.

Customer service executives and managers attending the event will be able to test Oracle`s software modules for customer relationship management, e-service, contracts management and field service, and discover how Oracle has wireless-enabled its software to enable service staff on the road to keep up with the latest customer and company information.

As business priorities shift from acquiring new customers to securing repeat business, Oracle experts will demonstrate how only Oracle`s integrated suite of applications provides enough insight into customer data to enable organisations to extend outstanding service initiatives into successful up-selling opportunities. Oracle customers will also be available to share their experiences of Oracle`s service applications and explain how the software has helped them to excel at customer service and support while reducing costs.

Oracle`s Service applications form part of the Oracle E-Business Suite, a suite integrated software modules for the successful management of a company`s core business, including Finance, Sales, Service, Human Resources, Payroll, Procurement, Project Management and Supply Chain Management. For more information about Oracle AppsWorld Europe, or to register, visit http://www.oracle.com/appsworld. Register before 14 December 2001 and receive a EUR300 discount.