Enterprise business software leader, SAP has chosen South African firm, CS Computer Services, as its first role-based education partner worldwide.
The SAP user focus on role-based education is seen as a core education project, adding to SAP`s support of customers in reduction of implementation times and enabling continuous leveraging of business benefits following going `live`. The concept of role-based education was established through the joint efforts of SAP Southern Africa and its customers, to improve SAP user education.
Since being named as official SAP curriculum development factory for the company`s role-based education initiative in September last year, SAP Southern Africa has focused on the curriculum build and running of pilot projects with customers. "Now, with the assistance of CS Computer Services" says Dave Simonds, general manager: education and training at SAP Southern Africa, "we are ready to roll out role-based education within South Africa."
CS Computer Services offers a well-established training division and training centres countrywide. Says Simonds: "One of the major benefits of our partnership with CS Computer Services, is SAP Southern Africa can now extend role-based education to regions where previously we had no formal infrastructure.
"CS Computer Services also enjoys a high level of credibility within the marketplace, is focused on customer services and committed to training."
Annette van der Laan, managing director of CS Computer Services maintains the alliance allows the company to extend its service into the role-based arena. "CS Computer Services is strongly positioned within the computer education and implementation and business solution sectors. We see synergy between SAP`s role-based education program and our own services."
"Prior to our agreement with CS Computer Services," says Simonds, "SAP Southern Africa faced a number of challenges in the implementation of role-based education. We needed to provide business users with an infrastructure capable of training large numbers of people, as well as bringing role-based education to our customer`s `doorsteps`. Although SAP Southern Africa does have training centres in Cape Town, Johannesburg and Durban, we are already operating at full capacity.
"CS Computer Services has 13 branches and satellite branches, ensuring we reach customers in regions such as Port Elizabeth where we have a high concentration of clients."
1999 has already seen the start of the global roll-out of role-based education, kicking off with the major markets of the United States, United Kingdom, Germany and Australia. Other European countries are scheduled to start in the third and fourth quarters of this year.
Heading up the knowledge management initiative at SAP AG, Rainer Zinow, a frequent visitor to South Africa, believes the selection of CS Computer Services again demonstrates the local subsidiary`s commitment to develop and drive new SAP education initiatives through the deployment of enhanced educational solutions.
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