Foster-Melliar has been awarded the Exin accreditation for the course that leads to a Foundation Certificate in IT Service Management, valid until 1 January 2009.
The Netherlands-based Examination Institute for Information Science (Exin) is one of the independent examination bodies responsible for managing the ITIL certification programme by establishing educational requirements and developing exams in the field of information technology.
Exin accreditation is awarded provided that all accredited trainers are subject to regular evaluations in order to ensure that all accreditation requirements are maintained for the duration of the accredited period. As a result, Exin accreditation is regarded by many in the industry as a clear indicator of superior quality and continuity of an ITIL training provider.
"Foster-Melliar`s Foundation Certificate in IT Service Management focuses on introducing a service-based culture to your business," says David Anderson, CEO Foster-Melliar.
"This training intervention demonstrates first hand the power of a common language, showing a clear path to improving overall performance by having an understanding of IT process, defining responsibilities and sharing a single vision. By adopting and adapting the ITIL proven approach to IT Service Management (ITSM), your IT department will be equipped with a solid foundation to dramatically increase service across all IT disciplines," concludes David.
In addition to the Exin accreditation:
* Foster-Melliar`s courses are accredited by the Information Systems Examinations Board (ISEB), a division of the British Computer Society. ISEB was created in 1990 and administers examinations and issues certificates in a variety of subjects in the field of information systems engineering.
* Foster-Melliar`s consultants between them hold a variety of certifications including IS0 / IEC 20000, MOF, and Security and all have at least an ITIL qualification as well as hands-on experience before they venture into the field of mentorship - a rarity in the industry where many ITIL training companies are trying to jump on the consulting bandwagon by offering under-experienced and unqualified consultants.
* Foster-Melliar is listed as a Registered Provider with the Services Seta ETQA, and South African companies can claim against their Skills Development Levy, for training provided by Foster-Melliar.
For further information, please log onto www.Foster-Meliar.co.za or contact (011) 785 9900.
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Since 1994, Foster-Melliar, a wholly owned subsidiary of black-owned Simeka BSG Limited, has been the leading local provider and pioneer of ITIL, IT Service Management in South Africa. Foster-Melliar has taken a market-leading position to introduce and profile business service management (BSM) in South Africa as an essential part of successful IT service provision allowing for the alignment of IT services to business needs. Driven towards optimising IT services within organisations, Foster-Melliar offers a host of solutions to assist companies capitalise on their IT investments. Foster-Melliar focuses on an end-to-end BSM solution in the form of consulting services, training and integrated enterprise management systems. Partnering with some of the leading global vendors, and incorporating some of the latest and proprietary best practice methodologies, Foster-Melliar`s solution has the breadth and insight to accommodate all corporate environments.
For more information on Foster-Melliar, visit www.foster-melliar.co.za.
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