Telkom has warned its customers of a scam where the fraudsters pretend to be Telkom CEO Reuben September.
According to a media statement, the scammers phone Telkom customers to inform them that the fixed-line operator's banking details have changed.
The scammers then ask the customer to deposit their account payments into a falsified First National Bank account, it says.
Telkom Assets and Revenue Protection Services executive Thokozani Mvelase says the scammers also send a fax to the customer, on a Telkom letterhead, confirming the falsified banking details.
"As a ploy to coax customers into making payments into the falsified bank account, a second fax, on a fraudulent National Prosecuting Authority (NPA) letterhead, is sent to a customer," he says.
The idea is to give the impression that the NPA represents Telkom, he says.
Mvelase notes that Telkom has proper and known channels through which it communicates with its customers. This includes the fact that the CEO would not contact customers directly to inform them of a change in the company's banking details.
"In the event of such requests, we would like to advise our corporate and global customers to contact their respective Telkom account managers and/or credit management. Otherwise, they can contact Telkom's fraud hotline on 0800 124 000, or approach the nearest police station to report these fraudulent activities," advises Mvelase.
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