FrontRange Solutions continued its drive to offer small to medium businesses enterprise-class functionality at low cost with the launch of an enhanced version of GoldMine Corporate Edition, the company`s widely used sales and marketing support application.
The latest version of the award-winning customer relationship management software delivers broader integration with external systems, enhanced workflow tools and higher performance to help SME users raise the personal productivity of their sales and marketing teams and thus increase their organisations` profitability.
Says FrontRange Solutions SA managing director, Tracey Newman: "This latest release of GoldMine makes one of the world`s best CRM software even better.
"GoldMine 7.0`s broader integration, enhanced workflow and higher performance continue our tradition of delivering enterprise-class functionality at a low total cost of ownership for small to medium businesses."
A top FrontRange partner in the US, First Direct, beta tested the software. Says First Direct president, Bob Ritter: "No other CRM product offers the robust functionality of GoldMine at its price point. We expect upgrading to version 7.0 will increase the productivity and collaboration of our sales and marketing teams, which in turn will help us increase the company`s profitability. Our investments in GoldMine always yield high returns."
GoldMine 7.0 provides more integration capabilities that enable viewing external sources of data, "plug-ins" for existing enterprise systems and tight integrations to other FrontRange Solutions products. The latest version also offers more workflow tools that simplify and accelerate common tasks related to contact records, such as scheduling appointments and activities. In addition, release 7.0 features a new database architecture that provides greater stability and faster processing for remote users, which has become a critical performance factor for today`s increasingly mobile and distributed workforce.
The new version of GoldMine follows many accolades collected in 2005. In September, CRM Magazine recognised GoldMine as a market leader in two categories in its 2005 CRM Leader Awards: GoldMine won honours in the "Small Business Suite CRM" category for its broad range of CRM functions and immense customer following; editors also recognised GoldMine in the "Sales Force Automation" category, highlighting its ability to integrate with other business systems.
Earlier in the year, CMP Media`s VARBusiness selected GoldMine as a midmarket "Product of the Year", Customer Interaction Solutions magazine named GoldMine a winner of its CRM Excellence Award for 2005 and ISM Inc, CRM strategic advisors, named GoldMine as a recipient of their Top 15 CRM (Small & Medium Business) Software Award for 2005 for the third consecutive year.
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FrontRange Solutions is the leading independent provider of service management and CRM applications designed specifically for the SME and distributed enterprise markets. Our applications and solutions allow organisations to manage extraordinary customer relationships and provide exceptional service. The company is headquartered in Pleasanton, California in the United States, with offices in Colorado, United Kingdom, Germany, Italy, South Africa, Australia, China and Singapore.
FrontRange product families include GoldMine, for customer relationship management, team-based contact management and sales forces automation solutions; and HEAT, for complete service management including help-desk, knowledge management, asset management and service level management.
FrontRange Solutions drives business decisions for market-leading companies such as Affinity Logic, Barloworld, British American Tobacco (SA), Nissan, Coris Capital, Daimler-Chrysler, Datacentrix, De Beers, Financial Services Board, Johannesburg Water, Standard Bank and Volkswagen SA.
FrontRange has earned more than 60 major industry awards, including: Software Magazine "Hot 500", Windows Magazine "Win 100", Call Centre CRM Solutions Magazine Editor`s Choice, RealWare Award for CRM, WinMag.com WinList Award, Entrepreneur Magazine Best Software, Call Centre Solutions Product of the Year, and InformationWeek Top 50 Application Service Providers.
For more information, please visit www.frontrange.co.za or contact us on (011) 325 5600.
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