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Gartner report positions Open Text as a leader in enterprise content management

Johannesburg, 14 Jan 2010

Open Text Corporation, a global leader in enterprise content management (ECM), today announced that it has been positioned by Gartner, Inc in the Leaders Quadrant of its 2009 Magic Quadrant for Enterprise Content Management, based on an evaluation of the company's completeness of vision and ability to execute.

The Gartner report, based on an assessment of ECM trends and multiple software suites, helps IT and business buyers assess which vendors have the functional capabilities and vision to support business objectives and requirements and which would make suitable strategic partners.

According to the report, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses all six core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical process/horizontal solutions focus. Leaders should drive market transformation."

The world's shift to digital work practices and communications continues to evolve, leaving companies with an overflow of valuable and often unstructured electronic content. Organisations are struggling to manage and control this information so that it not only yields workplace efficiencies and collaboration, but does so in compliance with internal and external regulations.

As the Gartner report observes: "Organisations need ECM to manage the increasing growth, volume and diversity of the unstructured content that now represents up to 80% of enterprise information. There is an opportunity to start applying to this content some of the rigor currently devoted to structured data in terms of valuation, elimination of redundancies, optimisation of architectures for availability, enrichment of metadata, and overall life cycle control."

The Open Text ECM Suite addresses these business challenges with a foundation of scalable technology that promotes agility, control and user empowerment. With applications that range from Web content management to records management to reporting, the implementation of the ECM Suite promotes lower costs of administration and training, greater process efficiency, the increased exchange of knowledge assets and the dexterity to rapidly build, manage and profit from Web properties.

"The fact of the matter is that ECM is a strategic imperative in organisations," commented Kirk Roberts, Executive Vice-President of Products for Open Text. "Companies are turning to their ECM solutions in order to enhance strategic growth and practices, streamline processes and foster a greater aptitude of individual empowerment. The Open Text ECM Suite evolves content into a source of innovation, efficiency and profit."

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The Magic Quadrant

The Magic Quadrant is copyrighted 2009 by Gartner, Inc and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For further information, please contact Rob Shaw: tel +27 83 626-3811, fax +27 86 646 4178, e-mail rshaw@opentext.com

Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In Southern Africa, Open Text's business partners are Accenture, Business Connexion, Datacentrix, IA Systems and SAP Africa; and, its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

Safe Harbour Statement under the Private Securities Litigation Reform Act of 1995

This news release may contain forward-looking statements relating to the success of any of the company's strategic initiatives, the company's growth and profitability prospects, the benefits of the company's products to be realised by customers, the company's position in the market and future opportunities therein, the deployment of Open Text ECM Suite and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the company's customers, demand for the company's products and other risks detailed from time to time in the company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended 30 June 2009. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

For more information on Open Text, go to: http://www.opentext.com

Editorial contacts

Paul Booth
Global Research Partners
(+27) 82 568 1179
pabooth@mweb.co.za