Global VOIP sales recover

telephony for their communications, reports CRN.

The worldwide enterprise telephony and unified communications market showed a 4% dip to $2.52 billion in the first quarter, from the fourth quarter in 2010, according to Infonetics Research, states Fierce VOIP.

“The global PBX market is typically down in the first quarter following a strong fourth quarter, and the first quarter of 2011 was no exception as the overall market dipped 2.6%, dragged down by slowing TDM PBX sales as businesses continue to shift to IP,” says Diane Myers, directing analyst for VOIP and IMS at Infonetics.

“The good news is that the quarter was up 8.5% over the year-ago quarter, [signifying] a return to stability.”

According to the report, Avaya maintained its lead in the overall PBX market for the second quarter in a row while Cisco leads the emerging unified communications market. NEC had a strong quarter due to its strength in Asia-Pacific, states TMCnet.

The Atlantic says a report from Ibis World states that by bundling VOIP services with Internet and TV, three cable-based VOIP operators - Comcast, Time Warner and Cox - have seized more than half the digital voice industry.

Between Comcast and Time Warner, 12 million households were using digital voice services in 2010.