GoldMine Software, a division of Ixchange, has launched GoldMine FrontOffice 2000. The customer relationship management (CRM) solution is said to bring functionality to sales, marketing and customer service and support.
The centralised solution is aimed at small to medium-sized businesses and can be used for all of an organisation`s customer-facing operations.
"With GoldMine, companies now have an extremely affordable option for CRM - one that will evolve to support their business needs," says Edwin Gear, director of GoldMine SA.
GoldMine 5.0 was also unveiled at the launch. This is the latest edition of the company`s sales and marketing automation solutions, and is also aimed at small to medium-sized businesses.
The solution offers workgroup security, network support and synchronisation technology for remote employees, in addition to full sales and marketing automation. Features include an interactive multimedia tutorial, a Document Management Centre and new e-mail enhancements.
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