It's been a tough 18 months or so for those in the financial services industry. Market conditions have combined to make "do more with less" more than just an empty rallying crying.
Today, it's a way of everyday life as there's typically less budget and fewer people to do an increasing amount of work. Many organisations are turning to enterprise content management (ECM) software to help. Proven to streamline processes and drive out costs caused mostly by manual, paper-based tasks, a growing number of them are turning to OnBase. In fact, so many financial service providers are choosing the ECM suite that Hyland Software has made a substantial leap up the FinTech 100.
"There's a real need in the financial services industry for technology like OnBase," said Bill Priemer, chief operating officer for Hyland Software. "Staff can spend vast amounts of time performing document and process-heavy tasks that don't really add value. They're often forced to work across several different disconnected applications. The result is that customers and members then receive less than stellar service."
The FinTech 100 is an annual global listing of the top financial services technology vendors. Those considered earned more than one third of their revenue from this industry. By worldwide revenue, Hyland Software ranked 87, a 10-place jump from last year. The list is compiled by American Banker, Bank Technology News and IDC Financial Insights.
"Hyland has been able to grow so rapidly, in part, because we deliver answers for the problems our customers tell us they're experiencing," said Priemer. "Specifically, we offer an ECM solution that easily integrates with other technologies. This allows any number of transactional processes to be automated. Perhaps most importantly, OnBase is ideal for today's economic climate. It deploys rapidly either on-premise or as software as a service (SaaS), and it's also built to grow with organisations when they're ready."
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