IDC MarketScape names Xerox a leader in managed print services

Issued by Communikay for Altron Document Solutions
Johannesburg, 31 Jul 2013

Xerox has been named a leader in the IDC MarketScape: Worldwide Managed Print and Document Services (MPDS) 2013 Hardcopy Vendor Analysis [1] for the fourth consecutive year. Xerox is distributed in sub-Saharan Africa by Bytes Document Solutions, Africa's leading document management technology and services company, and the largest Xerox distributor in the world.

According to the report, which analyses MPDS vendors and delivers an overview of competitive fitness, Xerox's offering was among the most comprehensive of all nine vendors evaluated. The company was noted not only for its breadth of services, but also for its ability to engineer innovative solutions and to drive savings across large enterprises and small and medium-sized businesses.

"Companies are now looking for ways to integrate print and document workflows into the rest of their IT infrastructure and help clients not only print for less, but print less," said Mike Feldman, senior vice-president, Xerox Global Document Outsourcing and Managed Print Services. "Our print environment experience allows us to build content management and business process automation strategies that simplify how work gets done."

Xerox's investments in software and solutions include tools that provide predictive analytics and data to simplify print environments and deliver further cost savings. In addition, Xerox Connectkey lets workers scan and upload documents to cloud repositories, send business-critical documents directly into workflow processes, and print securely and easily from any mobile device.

As a worldwide market leader in managed print [2], Xerox works with businesses of all sizes so employees can spend more time focused on their core business.

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1. IDC MarketScape: Worldwide Managed Print and Document Services 2013 Hardcopy Vendor Analysis. Doc #242217, July 2013
2. IDC and US Managed Print Services and Basic Print Services 2011 and 2012 Vendor and Channel Shares. Doc #241884, June 2013

Bytes Document Solutions

Bytes Document Solutions is Africa's leading document management technology and solutions company, offering a comprehensive range of products and services through three independent business units: Xerox, Lasercom and NOR Paper. A wholly owned division of JSE-listed Altron, Bytes Document Solutions is the authorised Xerox distributor in 26 sub-Saharan countries and is a division of Bytes Technology Group. www.xerox.co.za.

Xerox

Since the invention of Xerography 75 years ago, the people of Xerox (NYSE: XRX) have helped businesses simplify the way work gets done. Today, it is the global leader in business process and document management, helping organisations of any size be more efficient so they can focus on their real business. Headquartered in Norwalk, Connecticut, more than 140 000 Xerox employees serve clients in 160 countries, providing business services, printing equipment and software for commercial and government organisations. Learn more at www.xerox.com.

IDC MarketScape

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors, can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

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