Infosys wins MS contract

Microsoft's internal IT services have been outsourced to India-based Infosys, which plans on providing the company with help desk, desk-side services, and infrastructure and application support through multiple centres worldwide, writes eWeek.

"Infosys demonstrated that it understood our transformational goals by introducing a flexible and innovative end-to-end approach to manage our support infrastructure," says Jim BuBois, GM of service management for Microsoft.

"The fully integrated solution developed by Infosys, combined with process compliance, a robust tool platform and the creation of a Service Excellence Office will help us enhance how we deliver end-user computing services to our internal employees and partners while leveraging the innovation and investments we make in developing new technologies," he adds.

The Storage Networking Industry Association (SNIA) has ratified version 1.0 of an interface designed to manage data contained in public cloud environments, reports Computing.co.uk.

Called the Cloud Data Management Interface (CDMI), the new standard is an interface for interoperable transfer and management of data in a cloud storage environment.

Using CDMI to link to cloud data, storage customers will be able to discover the capabilities of cloud storage and to use this interface to manage containers and the data that is placed in them, says SNIA.

Scale-out data centre fabrics provider Voltaire has unveiled two software products that deliver high performance and management capabilities to scale-out 10 Gigabit Ethernet fabrics, says TMCnet.

Voltaire says its Unified Fabric Manager software orchestrates physical and virtual switches delivering guaranteed levels of service per application.

By using an application-centric, real-time approach, the solution enables data centre operators to monitor and manage the entire fabric, increase fabric resource utilisation and enforce security and isolation policies.