Amadeus GTD Southern Africa, a Global Distribution System (GDS) and technology provider servicing the global travel market, continues to capture local market share amid trying economic conditions internationally.
One of the key differentiators is the company's long-term alliance with the Integr8 Group, suggests Peter Long, General Manager, Amadeus Commercial Organisation, Amadeus GTD Southern Africa.
“We have experienced consistent growth in a sector that is now under immense scrutiny, given escalating financial constraint globally. In addition to the leisure and consumer-focused component, we have noticed a steady rise in corporate travel investment. As such, it is of critical importance that we have a technology integration and managed services partner that is equal to the task of ensuring reliable, efficient support, expertise and a collective appreciation for connectivity and technology system leverage in commerce,” says Long.
Integr8 IT is into its fifth year of having retained and grown its status as the preferred technology services and support partner for Amadeus GTD Southern Africa.
A formidable alliance has been established between the Integr8 IT Travel Vertical services division and Amadeus GTD Southern Africa, to ensure optimised technical support in the provision of technology integration services to the global travel market.
The level of innovation, entrepreneurial influence, service and support has been extended via the facilitation of a complete African outsource partnership and service contract.
A core element of this service contract is based on access to the Integr8 IT Nerve Centre, a hi-tech customer support and management hub based on the latest communications and digital relationship management software and infrastructure.
Chris Reeler, Business Unit Manager, Integr8 IT Travel Vertical Division, says under current market conditions, travel management companies would do well to invest in tools to improve productivity, reduce costs and enhance value.
“Corporate tools have increased in value as there is a general trend to maximise travel spend. There are projects in the pipeline with fixed dates for roll-out, and we maintain a close eye on developments within the retail travel sector. Our alliance with Amadeus, a respected and established name in global travel and related infrastructure integration, is very firmly entrenched and continues to add value to a growing international marketplace,” says Reeler.
Reeler refers to a number of exciting projects currently in circulation and that, he says, will reinforce the partnership going forward.
“In addition to the ongoing support and high level technology integration at a rapidly expanding network of client sites, we will soon be rolling out Perimeter Protection Hygiene for tens of thousands of users. This is reflective of the level to which this company and its offering continues to grow,” adds Reeler.
Robert Sussman, joint CEO at Integr8 Group, says the partnership offers considerable value to both companies, and empowers each entity to deliver service of exceptional quality to customers.
“Essentially, we both share a deep appreciation for the importance of service in today's marketplace. The Integr8 Group has enjoyed a longstanding and highly influential track record of involvement within the travel vertical via its established services and support division and Nerve Centre operation. We intend to build on this association and contribute towards a thriving sector in which technology will continue to play a prominent role,” says Sussman.
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The Integr8 Group
The Integr8 Group is an established and dynamic provider of managed ICT services.
The group houses the following companies:
Integr8 IT - Focusing on the design, implementation and ongoing management of ICT infrastructure. The core focus is on the provision of managed services around ICT infrastructure.
Integr8 IS - Focusing on custom development with a core focus on Web 2.0 and SaaS, providing global hosted services.
Integr8 Rental - Focusing on ICT and all asset-related finance for southern Africa and Africa-based corporations.
Integr8 Fax - Focusing on the provision of electronic fax transmission via its Global fax platform and footprint, with servers located on every continent.
Integr8 Telecoms - Focusing on the provision of telecommunication and voice switching services in the emerging markets of Africa, India and China.
Integr8 Property - Focusing on long-term strategic investments into prime ICT intelligent real estate.
With over 400 full-time, highly skilled professionals and substantial market share, the company is the largest privately owned BEE ICT company on the African continent.
Integr8 IT is the innovator, founder and operator of the only South African based Nerve Centre (www.nervecentre.co.za), providing a digital hub to manage and regulate the ICT environment of many of the country's leading corporations.
The Integr8 Group - in its application of skills and transfer of value in each company - has been acknowledged and accredited with many awards, namely Microsoft Gold Partner of the Year, African ICT Achievers CIO of the Year for Africa, Best Customer Experience of the Year, Network Infrastructure Solution of the Year, Security Solution of the Year for Middle-East, Africa, & Eastern Europe, Advanced Infrastructure Solutions, and many others, every year, since inception.
Named as one of the country's Top ICT Companies, the most innovative company on the African continent and honoured with a position among South Africa's Technology Top 100 Companies, the Integr8 Group, through its associated companies and organised network, has established itself as a strategic partner with numerous internationally-recognised industry leaders.
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