Intelleca Voice & Mobile has been nominated for a Speech Technology Magazine (STM) "Most Innovative Solutions Award" for creative use of speech technology.
Selected by the editors of the US magazine, the award recognises companies that are pioneering creative voice applications that increase customer self-service, improve worker efficiency, or use speech for other forms of automated solutions.
The magazine has chosen the top 30 submissions, whose solutions will be published in the July/August edition of STM. Ten customers will present their solutions at SpeechTEK Fall `03, which runs from September 29 to October 2 in New York.
Says Mike Renzon, MD of Intelleca Voice & Mobile: "South Africa has world-class skills in speech recognition and VoiceXML. The acknowledgment of Intelleca by the international speech community is encouraging and will place us firmly on the global map. The Property24 project is evidence that this country has the ability to compete with the rest of the world in terms of speech recognition technologies."
Intelleca Voice & Mobile has been recognised for the Development and Deployment of the Property24 Voice Service, which brings the speed and convenience of an Internet home search within reach of anyone with an ordinary landline or cellphone.
"You don`t need an Internet connection, or even a computer," says Property24 CEO Richard Gahagan. "You can search all the home listings on the Property24 website - for the cost of a phone call - just by dialling the Property24 Voice number from any phone.
"The service makes use of the latest voice recognition technology from SpeechWorks and VoiceGenie`s VoiceXML Gateway to enable you to narrow your search to the area or suburb - of which there are in excess of 6 900 options -you are interested in, your preferred price range and the type of property you want, just by talking into the phone. And you can start searching at any time and from any location convenient to you."
Property24 Voice also provides potential buyers with the agency contact details for any listing they decide they would like to view personally, and enables them to make immediate direct contact with the listing agent by phone or SMS.
"Innovative speech solutions are helping businesses and organisations around the world develop more competitive and forward-looking strategies," says John Kelly, publisher and editor-in-chief of Speech Technology Magazine, the primary source of news, information and analysis relating to speech solutions. "The Innovative Solutions Award recognises companies for developing applications that stand out for their creativity, effectiveness and ease of deployment."
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