Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has released Interaction Conference 3.0, which adds call scheduling, recording and reporting to its audio conferencing capabilities.
The company designed Interaction Conference to reduce costs, improve flexibility, and increase ease-of-use associated with conference calling. It also eliminates the need for outsourced conferencing services, while giving organisations added flexibility in creating conference calls of any size,” said Interactive Intelligence founder and CEO, Dr Donald E Brown.
“The benefits of this include the elimination of per-minute charges, the convenience of scheduling conference calls 24/7, and simplified use through the automatic generation of bridge numbers and PINs from within an Outlook meeting request.”
Interaction Conference is built on top of the Interactive Intelligence IP business communications platform and can be used as a standalone conferencing product, or with the company's all-in-one IP communications software suite. It enables users to schedule and record one-time or recurring conference calls without any specialty hardware, software, or integration. It also gives users complete participant control, including putting participants on hold and muting and disconnecting them.
The product includes a free Microsoft Outlook plug-in so conference calls can be scheduled from within an Outlook meeting request. Conference numbers and PINs are automatically generated and sent along with the invitations and for conference administrators, the Interaction Conference monitoring interface shows all conferences in progress, as well as the number of resources used and available. Browser-based administration enables users to generate reports for billing to departments, groups and individuals.
It is priced based on a single server licence and offers unlimited scalability based on number of ports. The product is ideal for mid-size to large organisations, including those with mobile users, remote sites, and global operations.
Interaction Conference is available immediately through the company's channel of approximately 300 value-added resellers worldwide. For more information, visit: http://www.inin.com/ProductSolutions/Pages/Interaction-Conference.aspx.
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Interactive Intelligence
Interactive Intelligence (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and business process automation. The company was founded in 1994 and has approximately 3 000 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is ranked among Network World's top 200 North American networking vendors, is a BusinessWeek “hot growth 50” company, and is among Fortune Small Business magazine's top 100 fastest growing companies. The company is also positioned in the leaders' quadrant of the Gartner 2008 Contact Centre Infrastructure, Worldwide Magic Quadrant report. Interactive Intelligence employs more than 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com.
This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.
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