Computer Associates International, Inc (CA) today announced that Banca Intesa, Italy`s largest banking group and a leading player in European financial markets, has selected CA management solutions to manage its vast and complex IT infrastructure. By partnering with CA, Banca Intesa expects to maximise service levels by optimising the performance, reliability and efficiency of critical information systems.
"CA support for the complete range of network, server and application resources in Banca Intesa`s portfolio will enable us to consolidate management, streamline processes, and integrate enterprise systems without wholesale replacement of infrastructure components," said Romano De Carlo, CEO of Intesa Sistemi e Servizi S.p.A. (ISS), which was created to manage IT services for Banca Intesa. "CA is the ideal partner for tackling the challenges of such a complex and large-scale IT operation."
Key objectives for the bank`s IT initiatives include:
* Proactive management and troubleshooting of the bank`s end-to-end infrastructure.
* Enterprise-wide inventory and asset management.
* Unified tracking of all IT operations and service requests.
* Proactive management of the bank`s ATMs from both a technical (ie, network and systems faults) and operational perspective (ie, lack of banknotes or paper).
* Integration of technical events directly into the bank`s help desk system.
* Improved service-level management agreements
To achieve these objectives, the bank is deploying a wide range of CA solutions for seamless, integrated IT management: Unicenter for infrastructure and help desk management, BrightStor for storage management, and AllFusion and Advantage for application development and lifecycle management. CA Technology Services will assist with the implementation of CA technology.
Banca Intesa group, originated from the integration of three major players in Italy`s banking system - Banca Commerciale Italiana, Banco Ambrosiano Veneto and Cariplo, holds a forefront position in a wide range of activities targeted to 9 million customers, individual and businesses, through an extensive and deeply-rooted network exceeding 3 000 branches all over Italy. Internationally, Banca Intesa operates approximately 700 branches in over 30 countries serving 2.5 million customers.
Banca Intesa is a full service banking group that provides a wide range of retail and commercial banking and other financial services. Banca Intesa`s principal services focus on deposit taking, lending, collection and payment services, investment banking, capital market services, securities custody and settlement, foreign currency transactions, leasing, factoring, asset and mutual fund management, supplementary pension schemes and life insurance.
"Banca Intesa`s ability to serve the needs of its enormous customer base depends heavily on the smooth, efficient operation of its massive IT environment," said Alfonso Nobilio, Regional Manager at Computer Associates Italy. "We are honoured to have been selected as the bank`s strategic partner for such a critical undertaking and look forward to demonstrating the unmatched business value of CA`s technology and talent."
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Banca Intesa was formed by the integration of Cariplo and Banco Ambrosiano Veneto in 1998. The subsequent integration with Banca Commerciale Italiana (BCI) in 1999 created Italy`s biggest banking group and a leading player in European financial markets. Banca Intesa group accounts for over 470 billion euro of customer deposits under administration, 61 000 employees and nearly 4 000 branches. For more information, visit http://www.bancaintesa.it.
CA
Computer Associates International, Inc (NYSE:CA), one of the world`s largest software companies, delivers software and services that enable organisations to manage their IT environments. Focus areas include network and systems management, storage and security management, portal and business intelligence, and application lifecycle management. Founded in 1976, CA is headquartered in Islandia, NY, and operates in more than 100 countries. For more information on CA, please visit http://ca.com.
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