Launch of BCX Infinity Voice Unified Communications Solutions will place South African business telephony in the cloud

Issued by Business Connexion
Johannesburg, 14 Oct 2014

As the cloud continues to integrate all forms of IT, more businesses are seeking unified communications services. In response to this demand, Business Connexion (BCX) is launching a hosted voice network that offers a complete voice experience from one service provider, delivered over one platform that will enable one seamless voice experience.

Called the Infinity Unified Voice Solution, the cloud-based voice network provides businesses with complete control over their communication experience. The solution facilitates voice access over any network and device - including tablets and mobile devices, IP phones, desktops and Web - and is delivered over a single integrated system of voice, video, instant messaging, mobility, conferencing and collaboration.

"Infinity provides a simplified, end-to-end communications solution that will enable business to achieve a rich, seamless and high-quality collaboration experience," says Eric McGee, Managing Executive: Communications at BCX. For a start, this means businesses will no longer be limited by their devices, nor will they need to upgrade PBX hardware and software, renew PBX support contracts, or be dragged by an obsolete communications system that impacts productivity and profitability.

With many advanced features included in BCX's basic offering, businesses will benefit from getting more features at a reduced cost compared to alternative voice communication services. "The benefit of mobility also means that productivity increases," McGee adds. "All desktop office features are delivered to the employees' smart devices, which means they have the ability to work anywhere and at any time. This is also a useful feature in the event of downtime or a communications failure."

Being the leader in IT managed services, BCX offers exceptional service levels and proven business solution practices.

Business Connexion announces Cisco as an anchor partner of MyWorld of tomorrow Africa

For more information regarding Infinity Unified Communications Solutions, contact Sharon Maasdorp via Sharon.Maasdorp@bcx.co.za.

For a live demonstration, catch BCX at My World of Tomorrow, Sandton Convention Centre, 16 to 18 October 2014.

BCX

BCX is one of the largest information and communications technology ("ICT") services providers listed on the JSE when measured in terms of turnover, total assets and staff complement with offices in South Africa, Namibia, Nigeria, Mozambique, Tanzania, Zambia, Kenya, Botswana, the United Kingdom and Dubai. The company employs more than 6 800 people on the African continent and generates revenue in excess of R6 billion per annum.

As the largest IT outsourcer, BCX holds a strong position in the enterprise market across key industry verticals and enjoys a substantial presence in the retail sector locally. On the continent, BCX has successfully delivered large scale projects and is one of the leading cloud-based services providers with significant data centre assets. The company also boasts strong strategic vendor relationships, application development capabilities and proprietary solutions which are leveraged in the public sector locally and abroad.

Since March 2014, BCX is undergoing a reorganisation process that will accelerate its positioning as a global player able to support client ambitions in SA and across Africa. The new customer-focused approach to continuous improvement for quality and excellence will see the current business units clustered into three divisions to improve collaboration ? Converged Infrastructure Solutions, Business Solutions, and Investments ans Alliances.

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