Jo Ann Stores, the leading national fabric and craft retailer in the US, successfully trained and tested 500 of its end-users on SAP in just three weeks, using simulations generated with Kaplan`s leading enterprise application training software, STT Trainer.
Simulations are realistic recreations of applications in which end-users are free to learn how to use an application without fear of impacting the "live" system. Simulations also provide end-users onscreen guidance and instruction on how to perform tasks.
STT Trainer enabled the rapid development and deployment of Jo Ann Stores` software simulations for the training and testing of over 500 of their end-users during the company`s SAP R/3 upgrade project. The customised simulations trained users across a range of Jo Ann Stores` SAP modules, including Financial Accounting, Controlling, Materials Management, and Sales and Distribution.
"The simulations we created with STT Trainer ensured everyone was prepared to use the latest version of SAP a week before roll-out," said Stacey Harris, Training Manager for Jo Ann Stores. "These same simulations continue to be used as refresher training via desktops, so end-users and new recruits can use STT Trainer whenever they need impromptu training."
Share
Jo Ann Stores, established in 1943 in Cleveland, Ohio, is a leading fabric and craft retailer in the US. The company sells fabrics and sewing supplies, craft materials, decorating and floral items, and seasonal goods. Most of the company`s 700-plus stores are located mainly in neighbourhood shopping areas, and operate under the Jo-Ann Fabrics and Crafts name. The company also operates a growing number of Jo-Ann superstores, approximately 150, expanding into major metropolitan areas and employs more than 20 000 people across 48 states. The company is publicly traded and generates ZAR 11.7 billion in annual revenue.
STT Trainer
STT Trainer, Kaplan IT Learning`s enterprise application training software, is designed to help organisations - large and small - overcome the challenge of achieving and maintaining high levels of user proficiency across business applications. More than 200 organisations - including Woolworths, SARS, Nedbank, Standard Bank and Kumba Resources - use STT Trainer to rapidly generate and deploy training and support content, track training effectiveness and progress, and manage training content and training projects.
Kaplan IT Learning
Kaplan IT Learning (Pty) Ltd provides learning services and software to help organisations train on technology. Kaplan IT Learning is a division of Kaplan, Inc, a leading education and test prep company, and a wholly owned subsidiary of The Washington Post Company (NYSE: WPO).
Kaplan employs more than 20 000 people worldwide, teaches 900 000 students yearly and offers more than 500 000 courses across various disciplines.
Customers include corporations, government and academic institutions, training companies, legal firms and individuals around the world. Leading products include Transcender, the largest and most comprehensive IT certification test preparation provider, Self Test Software, a leader of quality exam prep tools, Perfect Access Speer, the market leader in software education, consulting and learning tools for the legal industry, and award-winning STT Trainer software to train and support the end-users of enterprise applications.
Editorial contacts