Leveraging AI to bolster security in SA

By Ralph Berndt, Sales and Marketing Director at inq. SA

Johannesburg, 13 Oct 2023
Ralph Berndt, Sales & Marketing Director at inq. SA.
Ralph Berndt, Sales & Marketing Director at inq. SA.

The emergence of edge AI is fundamentally transforming the way we think about data processing and decision-making. By shifting data analysis and processing to the very ‘edge’ of a company’s network, decision-makers can ensure their remote offices can access real-time computing across multiple locations. This not only ensures timely insights, but also paves the way for swift and informed business decisions.

Our use of edge AI at inq. is not restricted to any single sector. We are leveraging its potential across a number of industries, enhancing everything from production lines and security infrastructures to logistics and the development of smart cities.

For instance, the strides we have taken in video analytics have further cemented our commitment to innovating in this area. We have been one of the first service providers on the continent to provide managed AI services for video analytics. No longer do businesses need to grapple with the cumbersome task of manually combing through hours of video surveillance footage. Instead, our Video AI platform, strengthening with AI capabilities, presents detailed analytics. By transforming existing surveillance camera systems into intelligent hubs of insights, we are enabling businesses to deploy, manage and monitor alerts across vast regions with no disruption to existing operations.

At its core, our solution provides real-time, automated data processing through AI, ensuring instant insights. It reduces the workload on security personnel who previously spent hours reviewing video feeds. With our Control Platform, companies can monitor events in real-time. Our reporting is tailored, ensuring the insights are directly aligned with client needs, and the actionable intelligence we deliver plays a pivotal role in enhancing the customer experience.

But how do we tangibly support business through edge AI? Our solution detects infringements, flags safety issues as they arise, ensures compliance with policies and offers intelligent data analysis. Furthermore, our centralised analytics works for both new and existing surveillance systems, facilitating a proactive response to any business challenges.

This sees the integration of AI into the hardware environment to manage camera real estate through AWS and the cloud via localised deployments. By using existing cameras and introducing our appliances, we are tapping into the immense potential of AI to strengthen physical security, health and safety. As we delve deeper into the realm of cyber security, we are exploring policy management, endpoint protection, remediation and zero trust strategies.

The vision is clear – we are forging ahead with the combination of physical and digital security, leveraging edge devices to escalate security to unprecedented heights. As we continue to champion firewall as a service, our narrative remains firm – reimagining and reinventing for a safer, smarter future.


inq. South Africa

inq. South Africa, formerly known as Syrex, specialises in the installation and support of Open Source, Microsoft, virtualised, and hybrid network infrastructures. Our core offerings include a customisable perimeter and connectivity management solutions, paired with tailored IT support. Our extensive service portfolio includes connectivity (VOIP, fibre, wireless, and VPN), cloud solutions (Microsoft 365, virtualisation, hosting, backup, and archiving), security services (firewall, VPN, and security management), and the sales of both hardware and software, complemented by comprehensive remote managed support, both on and off-site.

inq. South Africa holds an ECS/ECNS license from ICASA and is a Microsoft Gold Certified Partner. It is also a specialist in providing Linux Red Hat solutions and Enterprise-grade Firewalls. Holding a 4-star Check Point status as well as being a Fortinet Expert partner. inq. South Arica is an accredited BBBEE company and has clients across the SMME and large enterprise sectors in South Africa and throughout the rest of the African continent.