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LG unveils app store

By Leigh-Ann Francis
Johannesburg, 21 Jul 2009

LG unveils app store

LG Electronics has introduced a beta version of its online application store, reports TMCnet.

The online application store is aimed at enhancing the experience of online users, said company officials.

The company first plans to introduce LG application stores in Asia, and gradually, the service will be expanded to 24 other nations.

Amazon recalls Kindle e-books

Amazon said it recalled two Kindle e-books because the publisher lacked the rights to the book, states CNET News.

However, in the future, it says it won't pull already downloaded material from customers' devices.

The removal of two George Orwell books from the accounts of those who had already purchased them sparked an outcry from customers, bloggers, and mainstream media outlets.

Asos streamlines customer communication

Online fashion retailer Asos has replaced Microsoft Outlook with a new system to improve the handling of customer queries sent via e-mail, says Computing.co.uk.

On receipt of e-mails, the new software provides and recommended responses to agents and also includes complete customer information and interaction history.

With more comprehensive customer data, the business claims it is able to process queries more effectively, consistently and in a more informed manner.

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