Dedicated security technology company, McAfee, has unveiled its Global Services Strategy, which is designed to drive engagement and deployment services through its solution providers. Authorised partners can now sell and deliver mainstream services to their customers, which will enable McAfee`s services resources to focus on emerging technologies, complex customer deployments, strategic customers` implementations and helping partners to build security services practices.
Under the leadership of Jim Sargent, vice president sales engineering and solutions services at McAfee, Inc., McAfee will train and certify partner technical resources to equip them to become an extension of McAfee`s services organisation. A branded implementation methodology and packaged offerings will be available to help solution providers sell to their customers. McAfee will also implement a customer satisfaction process to ensure customers are receiving the highest quality of service possible through its services-enabled partners.
"Delivering a fully-aligned, fee-based services organisation that is designed for partner development, as well as end-user quality and satisfaction, is the next evolution in meeting channel expectations," says Sacha Alton, channel manager at McAfee South Africa. "Security technologies are complex, and there is a growing services market that partners can target to accelerate revenues and profits. McAfee is committed to driving more revenue opportunities to its partners and a complementary services strategy is a key component in ensuring their growth and profitability."
The McAfee Global Services Strategy and its programmatic framework will complement McAfee SecurityAlliance and will formally launch in April 2006 with service delivery guides, services certification and additional benefits for participation.
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McAfee Inc., headquartered in Santa Clara, California and the leading dedicated security technology company, delivers proactive and proven solutions and services that secure systems and networks around the world. With its unmatched security expertise and commitment to innovation, McAfee empowers home users, businesses, the public sector, and service providers with the ability to block attacks, prevent disruptions, and continuously track and improve their security. www.mcafee.com
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