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Mercury Interactive delivers application performance management solution

Topaz offers only solution to measure the end-user experience 24x7 and correlate performance and availability issues

Mercury Interactive Corp, the leading provider of enterprise testing and performance management solutions, announced today the extension to its existing application performance management (APM) solution to include the monitoring of all types of applications beyond those with Web clients.

Topaz for Enterprise Applications will now actively monitor applications including enterprise resource planning (ERP), customer relationship management (CRM), legacy and custom client/server, enabling IT and operations to monitor all mission-critical applications from an end-user`s perspective.

"Mercury Interactive customers who have seen the benefits of using Topaz in Web environments have recognised the value of monitoring from the end-user perspective for all key applications - including Web and non-Web applications," said Ido Sarig, vice president of APM marketing at Mercury Interactive.

"In particular, LoadRunner customers who have long been able to work with a wide variety of enterprise applications have requested this functionality. Mercury Interactive has responded to this request with Topaz for Enterprise Applications enabling customers to monitor both Web and non-Web environments."

"Mercury Interactive continues to extend the range of its product technology and services to address new areas of application performance management," said Tim Talbot, senior vice president, PHH Arval. "With the latest offerings, Mercury Interactive is enabling customers to monitor performance across the entire Web and enterprise infrastructure."

Topaz for Enterprise Applications addresses the difficulty IT groups face today when trying to determine which users and applications are impacted when performance problems occur within the system. With the ever-growing complexity of enterprise infrastructures, which may have multiple interfaces, layers, tiers and vendors, performance problems are unavoidable. Mercury Interactive`s Topaz is the only solution that measures the end-user experience 24x7 and correlates performance and availability issues to system-centric information to speed problem resolution.

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Mercury Interactive`s Topaz was designed to meet organisations` application performance management (APM) needs. By using Topaz, organisations can monitor the performance of their applications, receive alerts when issues arise, identify problems and diagnose their cause. It is the only solution that measures the end-user experience 24x7 and correlates performance issues to their root cause in the enterprise and Web infrastructure-inside and outside the firewall and within the applications. As a result, organisations can ensure users are receiving solid performance and quickly resolve any infrastructure problems.

Mercury Interactive Corporation

Mercury Interactive is the leading provider of enterprise testing and performance management solutions. The company`s automated software and managed services help companies deliver and maintain high-performance applications. Customers worldwide use Mercury Interactive solutions across their application and technology infrastructures to minimise hardware and operational expenses, protect revenue streams and enhance their competitive positions. Mercury Interactive was founded in 1989 and is headquartered in Sunnyvale, California. The company has over 1 400 employees with offices in more than 20 countries.

Editorial contacts

Graeme Allcock
Mercury Interactive
(011) 802 1011
graeme@merc-int.co.za