Mercury Interactive Corporation, the global leader in business technology optimisation (BTO), announced the general availability of Mercury Business Availability Centre 5.0.
The new Mercury offering provides an integrated set of application management software, services and best practices that enables IT teams to manage business-critical applications and optimise business results. Mercury Business Availability Centre 5.0 provides IT operations teams with visibility and control and dramatically increases efficiency for critical application management.
Mercury Business Availability Centre 5.0 is comprised of a new and enhanced set of Mercury application modules, a real-time dashboard and an enterprise foundation. The software modules in Mercury Business Availability Centre include Mercury End User Management, Mercury Service Level Management, Mercury System Availability Management, Mercury Application Mapping, Mercury Diagnostics and Mercury Analytics.
New features and enhancements in Mercury Business Availability Centre 5.0 include:
* Enhanced end-user management application that combines both active emulation of business processes and the real-user perspective to provide a complete view of end-user performance and availability.
* New system availability management application provides the ability to configure, administer and view Mercury SiteScope infrastructure monitors and provides integration with multiple third-party system monitoring tools.
* New integration with Mercury Application Mapping to dynamically map applications to their supporting infrastructure and mitigate the risk of planned and unplanned changes to the business.
"We depend on our Web-based food management system to ensure our food service locations have the information they need to prepare each day`s menu," said Rachid Cheaib, vice-president, IST application architecture and development at Sodexho, the leading food and facilities management services company in North America. "By using Mercury Business Availability Centre 5.0 to optimise the availability and performance of the reporting platform, we monitor the actual user experience, which alerts us to slowdowns and trends before end-users are affected and money is lost. With Mercury, we have been able to achieve and maintain a significantly higher level of reliability of our application."
"Today`s software applications with their support of key business processes have become proxies for the business for many organisations," said Cameron Haight, research director at Gartner, Inc. "To ensure maximum business performance and continuity, IT organisations need to consider comprehensive application management initiatives that among other things provide an ability to understand the impact of supporting IT infrastructure components upon overall application health."
"We developed Mercury Business Availability Centre 5.0 to provide customers with a single view to manage what matters most," said Ramin Sayar, director of application management products at Mercury. "Our customers have an end-to-end view of application and infrastructure performance and availability which allows them to optimise the value IT delivers to the business."
Mercury Business Availability Centre 5.0 is currently available. For more information, please visit www.mercury.com/am.
Mercury application management
Mercury is one of the fastest growing application management companies in the business technology optimisation market. Mercury application management offerings help to optimise the business availability and performance of mission-critical applications. Mercury Business Availability Centre and Mercury Managed Services help customers take a strategic, business-centric approach to managing applications in production.
Mercury Application Mapping dynamically discovers application dependencies on infrastructure and automatically detects and depicts changes to applications and infrastructure. Mercury Application Mapping can be used as an integrated product within Mercury Business Availability Centre, or as a standalone product.
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Mercury Interactive (NASDAQ: MERQ), the global leader in business technology optimisation (BTO), is committed to helping customers optimise the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the fastest growing enterprise software companies today. Mercury provides software and services to govern the priorities, people, and processes of IT; deliver and manage applications; and integrate IT strategy and execution. Customers worldwide rely on Mercury offerings to improve quality and performance of applications and manage IT costs, risks and compliance. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit www.mercury.com.
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